It Is All In The Trailer Hood Camper Spare Tire Cover - Jeep Tire Covers

Your Satisfaction, Our Priority

At Wakinar, we craft every Spare Tire Cover with care, designed by our R&D and Marketing team in Vietnam to ensure quality and style. If something’s not right, we’ll make it simple and fair to fix.

Returns

• 30-Day Return Window: You have 30 days from delivery (per tracking) to request a return. After 30 days, returns cannot be accepted.
• Eligibility:
  • Your Spare Tire Cover must be new, unopened in its original packaging, or never used, with tags intact.
  • Include your receipt or proof of purchase (e.g., order confirmation email).
• How to Return:
  • A prepaid shipping label is included in the package for your convenience.
  • Pack the item securely and ship it back using the provided label.
  • We’ll email you once the return is received.
• Important Note: Returns without the provided prepaid label may not be accepted—always use the label included in your package.

Faulty, Damaged, or Incorrect Items

• Report: Contact us within 7 days of delivery if your Spare Tire Cover is damaged, defective, or incorrect.
• Process:
  • Send clear photos of the issue to us.
  • Use the prepaid return label included in your package (we cover the cost).
  • If you use your own carrier, we cannot refund those shipping costs.
• Resolution: After inspection, we’ll email you within 2-3 business days about your refund or replacement.

Exchanges

• Exchange Process: We accept exchanges for new, unopened Spare Tire Covers in their original packaging.
  • Follow the same return process using the prepaid label included in your package.
  • Once we receive the item, we’ll process the exchange and ship your new Spare Tire Cover.
• Note: Exchanges are subject to availability. If the desired item is unavailable, we’ll process a refund instead.

Refunds

• Fast and Fee-Free:
  • Timeframe: Approved returns are processed within 3 business days of reaching our facility.
  • Method: Refunds will be issued to your original payment method (e.g., PayPal, credit/debit card)—we’ll email you to confirm, just reply to finalize.
  • Cost: No fees—you’ll get back what you paid for the Spare Tire Cover.
  • Full Order Returns: If you return everything, we’ll refund the total, including the original shipping fee (if charged).
• Note: Bank processing may add 5-15 business days. If you don’t see your refund after 15 business days, contact us—we’ll respond within 2-3 business days.

Shipping Your Return

• Return Method: Returns must be sent by mail using the prepaid shipping label included in your package.
• Return Address:
  65 Nguyen The Bao, Ward 9, Tuy Hoa, Phu Yen 56000, Vietnam
• Shipping Note: International returns may take longer due to transit times.

Your Statutory Rights

This policy does not override your consumer rights. For more details, please check our Terms and Conditions.

Shipping Your Spare Tire Cover with Care

At Wakinar, every Spare Tire Cover is made-to-order, crafted with care by our R&D and Marketing team in Vietnam to ensure quality. This process helps us keep prices competitive while delivering a product you’ll love. Thanks for rolling with us!

Shipping Carriers

We ship via trusted carriers like USPS, DHL, EMS, and local postal services, depending on your location, to ensure your Spare Tire Cover arrives safely.

Processing and Shipping Times

• Order Cut-Off: Orders placed after 7:00 PM Pacific Standard Time (PST) are processed the next business day.
• Order Processing: Orders are handled Monday to Friday within 1-3 business days, then shipped the next business day. We do not process orders on weekends.
• Shipping Destinations: We ship worldwide.
• Transit Time: After the 1-3 day processing period, delivery typically takes 3-6 days (shipments occur Monday to Sunday).
• Current Delays: Global conditions may add 10-15 days to delivery times—we appreciate your patience!
• Note: These are estimates—delays due to carrier issues, customs, or other factors may occur.

Shipping Fees

Our flat-rate fee covers all shipping costs—order as many Spare Tire Covers as you like:

• All Destinations: $7.95 USD

Important Shipping Information

• Accurate Details: Double-check your shipping address at checkout. Incorrect addresses can delay or misdirect your order. We’ll reach out to resolve any issues—or cancel the order if necessary.
• Carrier Handling: Once your order ships, it’s in the hands of the carrier. We’re not responsible for delays caused by the carrier or customs clearance for international orders.

Order Tracking

• You’ll receive a confirmation email with a tracking link once your order ships.
• Tracking Notes:
  • Updates may take 5-7 business days to appear.
  • No tracking info yet? Your order is likely still in processing—check again soon.
  • Late delivery? Contact us with your order number, and we’ll look into it within 2-3 business days.

Incorrect Address Policy

• Responsibility: You’re responsible for providing a correct shipping address. We’re not liable if the order delivers to an incorrect address you provided.
• Redirection: If you reroute the package via the carrier after it leaves us, we cannot cover loss, theft, or damage.